Your privacy is important to us. This website is designed to provide general information about our services and to offer a way to connect with us. Any information you choose to share through this website will be handled with care and respect.

Please note that this website is not intended for the transmission of sensitive personal health information. If you are a current or prospective client, we will provide secure methods for communication and documentation during the intake process.

We may collect personal information that you voluntarily provide, including:

• Name

• Email address

• Phone number

• Any message or inquiry you submit through contact forms

We may also collect non-identifying information such as browser type, IP address, and general website usage data to improve the functionality of our site.

How We Use Your Personal Information

We use the information you provide to:

• Respond to inquiries or requests for services

• Communicate about scheduling or consultation availability

• Improve our website and user experience

We do not sell, rent, or share your personal information with third parties for marketing purposes.

If you choose to subscribe to updates or newsletters, you may receive occasional emails related to mental health resources, practice updates, or services.

You can unsubscribe at any time using the link provided in the email or by contacting us directly.

Use of this website, including submitting a contact form or sending an email, does not establish a therapist-client relationship.

A professional relationship is only established after an initial consultation, completion of intake documentation, and mutual agreement to begin services.

By using this website, you agree to the following:

• The content provided is for informational purposes only and is not a substitute for professional mental health care

• You will not use this site for unlawful purposes

• We are not liable for any decisions made based on information from this website

We reserve the right to update these terms at any time.

We are committed to protecting your health information in accordance with applicable laws, including HIPAA.

Your protected health information (PHI) may be used and disclosed for purposes of:

• Treatment

• Payment

• Healthcare operations

You have the right to:

• Access and request copies of your records

• Request corrections

• Request restrictions on certain uses and disclosures

A full Notice of Privacy Practices will be provided during the intake process.

You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost.

Under the law, healthcare providers must provide clients who are not using insurance with an estimate of expected charges for services.

You can request a Good Faith Estimate before scheduling services or at any time during treatment.

For questions or more information, please contact us.

Ember + Sage Counseling provides outpatient mental health services and is not an emergency or crisis service.

If you are experiencing a mental health emergency or are in immediate danger, please:

• Call 911, or

• Contact the 988 Suicide & Crisis Lifeline by dialing or texting 988

This website and email are not monitored 24/7 and should not be used for urgent concerns.

We are committed to making our website accessible to all individuals, including those with disabilities. We strive to ensure that our website meets current accessibility standards and is usable for everyone.

If you experience difficulty accessing any part of this website, please contact us and we will be happy to assist you.